GIFT CARD / E-VOUCHERS
The Jack Wills Gift Card / Voucher is available for purchase online at www.jackwills.com, in Jack Wills stores and via the Customer Services Team.
The Jack Wills Gift Card/Voucher can be used to purchase goods at any Jack Wills store, online at www.jackwills.com and via the Customer Services Team. To find your nearest store, please visit our website.
Gift Cards and Vouchers are not redeemable in any Jack Wills concessions, Jack Wills Outlet stores or on www.jackwillsoutlet.com.
The pin number on the card/voucher will be required when using them in store, online or via Customer Services.
The Jack Wills Gift Card/Voucher is not a cheque guarantee, credit or charge card.
The minimum amount to activate The Jack Wills Gift Card/Voucher is £10 and the maximum amount that can be on a card is £500.
You can check the balance of your card or voucher in store, online or via Customer Services on 0333 014 2020.
When you use The Jack Wills Gift Card/Voucher, the amount of your purchase will be deducted from the balance on the card. Change will not be given. The balance may be applied to future purchases.
Your card or voucher can only be redeemed in a country operating in the same currency as that of the country where you originally purchased the voucher.
When returning goods purchased with a Gift Card or Voucher, you will be credited with a Gift Card or Voucher to the value of the one used in the original transaction. The cashier will refund the balance back onto the original Gift Card or Voucher. If the card used in the original purchase is unavailable, the cashier will refund the balance back onto a new card or paper equivalent.
Gift Cards or Vouchers purchased online with other product will be dispatched separately from product ordered at the same time.
For partially redeemed Gift Vouchers in the old paper format, the store will load any remaining balance onto a Gift Card.
For fully redeemed PDF vouchers or paper vouchers where no outstanding balance remains, the cashier reserves the right to retain the voucher.
Jack Wills reserves the right to occasionally issue paper versions of the Gift Card or Voucher should the card itself be unavailable. They will be redeemable in store, online and via Customer Services.
The Jack Wills Gift Card/Voucher is valid for a period of 12 months from last date of use. If the Jack Wills Gift Card/Voucher is not used for a period of 12 consecutive months - whether to make a purchase, top-up, or to make a balance enquiry - the card will automatically expire at the end of that period and the balance on the card will be forfeited.
Jack Wills reserves the right to amend these terms and conditions and / or discontinue the voucher at anytime. This does not affect your statutory rights.
The Jack Wills Gift Card/Voucher cannot be redeemed or exchanged for cash or vouchers
The Jack Wills Gift Card/Voucher is non-refundable and non-transferable.
Please treat this card or voucher as cash. Jack Wills will not accept any liability for lost, stolen or damaged vouchers. However you are able to register your Gift Card or Voucher online to protect any unspent balances in the event your voucher is lost or stolen. In which case we will cancel your original Gift Card or Voucher making it invalid, and re-issue you with a replacement.
Please note that all Gift Cards & Gift Vouchers are subject to security checks. For more information, please see 'ACCEPTANCE OF YOUR ORDER' for full details.
Jack Wills will cancel the value of the Gift Card/Voucher if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card. Further action may be taken where the fraudulent use of a credit card is suspected. All refunds / exchanges of goods purchased with the Jack Wills Gift Card/Voucher will be made in accordance with Jack Wills refund policy. This does not affect your statutory rights
Jack Wills reserves the right to add to or amend these terms and conditions from time to time, where we consider it reasonable and necessary to do so for security, regulatory or other legal reasons. Reasonable notice will be given where possible. The current conditions will be available at all times at www.jackwills.com
Jack Wills reserves the right to refuse to accept a Gift Card in payment or part payment of any item where it reasonably suspects that the card or any amount on it may have been stolen, tampered with, duplicated or obtained in another illegal way.
Gift Cards and Vouchers will be subject to verification at time of presentation and each individual retailer reserves the right not to accept any cards or paper vouchers that have or appear to have been forged, damaged, defaced or otherwise tampered with.