WHOLESALE OPERATIONS MANAGER
How would you describe your role at Jack Wills and how did you get into this area?
I started as a Sales Assistant in our Exeter store when I was at university, then I moved to London and after a short stint at a recruitment agency I came back to JW to work on reception - happy to get a foot in the door to Head Office.
I was on reception for about three months and Pete & Rob's PA resigned. I spoke to the HR director at the time and said I'd really like to go for the role. I interviewed, and got the job! I was PA to the CEO and Founders for over two years.
Having learnt a lot about the different departments and how the business worked in that role, I enquired about moving to the Wholesale team; I wanted to learn more about our international markets. It was a relatively 'new' department at Jack Wills and a really small team, so I figured there would be an opportunity for career progression too.
I interviewed for that role and worked as Wholesale & Franchise Coordinator for a year. My Director at the time then promoted me to Third Party Manager; I was in this position for over two years before the department started to grow and I moved into my current role as Wholesale Operations Manager. I now focus on Operations as we grow our accounts.
What has been your career highlights at Jack?
Can I have three? Puppy-sitting for Rob's dog, Wilber, when I was his Assistant (best job ever!) Meeting one of my best friends, Anna, when we worked together as PAs and winning Employee of the Year this year.
How would you sum up the culture at Jack Wills?
Resilience. Teamwork. Youthful.
"Resilience. Teamwork. Youthful."
Tell us about your department at Jack Wills?
Part of the Wholesale & International department, our Wholesale function is consistently growing globally. We sell Jack Wills products to big retailers like ASOS and Next Ltd, communicating product changes or new products to our partners and nurturing longstanding relationships.
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