Terms & Conditions

Welcome to jackwills.com (the "Site"). Jack Wills Ltd., is a company registered under the Companies Acts (Company Number 3504842 and VAT number 718 8576 87) and trading as JackWills.com ("Jack Wills Limited", "we", "us", "our"). We provide this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

Although you may "bookmark" a particular portion of this Site and thereby bypass this agreement, your use of this Site still binds you to the terms. Jack Wills Limited reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.

USAGE RESTRICTIONS: INTELLECTUAL PROPERTY

All of the content you see and hear on the Jack Wills Ltd. site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Jack Wills Ltd., or by third parties who have licensed their materials to Jack Wills Ltd. The entire content of Jack Wills site is copyrighted as a collective work under applicable copyright laws, and coordination, arrangement and enhancement of the content. The content of the jackwills.com web site, and the site as a whole, are intended solely for the personal, non-commercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any content or materials is transferred to you as a result of any such activities. Jack Wills Ltd. reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site. Jack Wills is an internationally registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Jack Wills Ltd.

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UNIVERSITY STUDENT DISCOUNT - TERMS AND CONDITIONS

University students can receive 15% off Jack Wills product in store with a valid University Student ID Card. Offer valid in all US Jack Wills Stores, however is not redeemable online, or through in store iPads . To redeem the discount please show a valid student card in store. Student Discount cannot be used on sale items, combined with any other offer, other discount and/or transfer to previous purchases. Discount cannot be applied towards the purchase of charity items and/or gift cards. Jack Wills reserve the right to not accept ID that they deem invalid or fraudulent. Jack Wills reserve the right to terminate this discount without notice.

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USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to jackwills.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Jack Wills Ltd. property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Jack Wills Ltd. of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, Jack Wills Ltd. will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Jack Wills Ltd. is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to the user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

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PRICING POLICY

At jackwills.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at jackwills.com will usually be priced the same as merchandise offered at our Jack Wills (UK and International) stores, in some cases, Jack Wills stores may have different prices or promotional events at different times and vice versa. We do not offer a price difference adjustment because the price has been reduced during the sale or because you have found it at a lower price in a Jack Wills store. The price paid at the time of your purchase on the website or store is final.

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CANCELLATION/FRAUD POLICY

In an effort to protect our customers, all orders placed at jackwills.com are screened and security checked for fraud. We advise you to include a valid telephone number and email address with your order so we can contact you if we need you to confirm its authenticity. All checks are made for the security and safe shopping of our customers. We may ask you to confirm certain elements of your order which may include the billing or delivery address. We will never ask you for full credit / debit card details. Although it is rare that it would be necessary for us to cancel an order, we reserve the right to refuse any orders from a customer where the following situations are applicable:

Incorrect credit/debit card number, expiration date or security code.

Incorrect billing information (billing information you provide is different from information your credit card company/ bank has on record).

Insufficient/incorrect shipping address (street, town/city, state or zip code).

Fraudulent information.

IMPORTANT INFORMATION: As part of our security checks you may be contacted by ReD who conduct security checks on our behalf. They may ask you to confirm certain elements of your order which may include the billing address, however they will never ask for your full credit card details.

If you have any queries, please visit their website www.redworldwide.com/ or contact them on 01483 728 700 (local rate).
ReD is a registered company. Their registered company address is: ReD Europe, ReD House, Brookwood, Surrey GU24 0BL.

We may cancel any order if fraudulent activity is suspected and may refuse to process subsequent orders from customers with a previous fraudulent order history. If we are unable to contact you via the telephone number or email address you provided with your order within 3 days we reserve the right to cancel your order. (In this circumstance; a full refund will be actioned to the original payment method).

The sale of your order will appear on your credit card statement as 'www.jackwills.com'. We reserve the right to request additional proof of billing information. If you think the amount of a sale related to an order at jackwills.com is incorrect, please email us or call us on Toll Free on 1 866 280 9963.

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PAYMENT

We accept payment from Visa & MasterCard. We also accept AMEX, Visa Electron, Maestro, Switch and Delta. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. For Maestro/Switch & MasterCard payments you will be asked to enter your internet SecureCode password used for online transactions. Unfortunately without a valid password, we will not be able to authorise your card, and your order will be incomplete.

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SHIPPING POLICY

At jackwills.com we aim to offer a prompt delivery service on all orders. All goods are sent via DHL who act as our courier to the USA. Any order losses or damage incurred whilst with DHL will be investigated, prior to replacement goods being dispatched. If an item is sent to an address that you specified when ordering which turns out to be incorrect, we are not liable if this item does not reach you: you must aim to retrieve the item/s independently. Whilst we have confidently selected our courier, jackwills.com cannot be accountable for any delays incurred whilst in transit with DHL. Any orders placed over the weekend or on a bank holiday will not be processed or dispatched until the next business day. Please note that Jack Wills Ltd. is not be responsible for any import duties incurred. Need any help? Get in touch.

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COLORS AND COMPOSITION

We have done our best to display as accurately as possible the colors of the products shown on the jackwills.com web site. However, because the colors you see will depend on your monitor settings, we cannot guarantee that your monitor's display of any color will be accurate. Please also note that in rare instances, product composition may slightly vary for our USA customers. This in no way effects the quality of any of our products, but should you require further information, please contact our team, who will be more than happy to answer any questions.

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CORRECTION OF ERRORS AND INACCURACIES

The information on the jackwills.com web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your jackwills.com purchase you may return it to us, subject to our Returns Policy.

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TYPOGRAPHICAL ERRORS

In the event a jackwills.com product is listed at an incorrect price due to typographical error or systems error, jackwills.com shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. jackwills.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, jackwills.com shall issue a refund to your credit card account to the amount of the incorrect price charged.

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TERM: TERMINATION

These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by jackwills.com without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

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NOTICE ENFORCEMENT OF TERMS AND CONDITIONS

jackwills.com may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class mail to your address on record in jackwills.com account information

By accessing and using the jackwills.com web site, you agree that your access to and use of the jackwills.com web site is subject to these Terms and Conditions, as well as all applicable laws, as governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

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USE OF SITE

Harassment in any manner or form of the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including Jack Wills Limited, or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization. Please note that you must be 18 years or older to register with the Site and to purchase goods from the Site. By registering to use the Site you warrant that you are aged 18 years of age or older.

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LIMITATION OF LIABILITY

Jack Wills Ltd. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Jack Wills Ltd. has been advised of the possibility of damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

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GIFT VOUCHERS/CARDS

Gift Vouchers can be used online and in store.

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Jack Wills is a registered trademark of Jack Wills Ltd. 22 Fore Street, Salcombe, TQ8 8ET.

Registered in England. Company No: 3504842

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PROMOTION CODES

Promotion Codes are only valid on the website www.jackwills.com or via mail order telephone line and are not redeemable in stores. Terms & Conditions: - All Promotion codes will be subject to verification at time of presentation and Jack Wills retailer reserves the right to withdraw promotion codes at any given time. - Promotion codes cannot be used in conjunction with any other offer and may be redeemed only once per transaction. - All Jack Wills online promotion codes can be redeemed on goods of a higher value on payment of the difference. - Jack Wills promotion codes cannot be exchanged for cash or for goods already supplied or ordered. - Jack Wills normal terms and conditions of purchase (as varied by these terms and conditions) apply to items purchased with a promotion code. - Promotion code transactions will be charged standard posting & packing (where applicable). - All purchases via our website or telesales are subject to payment authorization. - All orders are subject to security checks. NB: Some security checks may delay the dispatch of your order. - The promotion code is and shall remain the property of Jack Wills and is not for resale or publications.

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Macbook Competition

Start the new season on a high and be in with a chance of winning a brand new Jack Wills MacBook Pro customized by ColorWare. Just make a purchase and we'll automatically enter you - it's as simple as that!

NO PURCHASE NECESSARY. Open to US residents, +18. Promotion ends on September 14, 2014 at 11:59PM EST. To enter without making a purchase send an email to Jack Wills with your name, address, and phone number. See jackwills.com for complete rules. Void where prohibited.

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25% Student Discount

The Student Discount is verified by UNiDAYS. Register at www.myunidays.com to claim your 25% discount code. The offer is valid from 15th September till 21st September 2014. Discount is only valid for UniDAYS members and is non-transferable. Discount cannot be used on sale items, combined with any other offer, other discount and/or transferred to previous purchases. Discount cannot be applied towards the purchase of charity items, event tickets and/or gift cards. Online student discount is only valid for UNiDAYS members. Jack Wills reserves the right to terminate this discount without notice.

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