About Jack Wills
Jack Wills was launched in 1999 in Salcombe, Devon, designing British heritage-inspired goods for the university crowd. We continue to be influenced by the best of British, from our history and culture to sporting and country pursuits. We take pride in using the finest quality materials, techniques and design to deliver our distinctive connection between the old and new, epitomising what it is to be young and Fabulously British.
From the iconic British university towns of Oxford and Cambridge, the Ivy League campuses of Harvard and Yale, and the bright lights of Hong Kong, Jack Wills is travelling the globe proudly planting the Union Jack at over 80 stores and counting.
Our values reflect the way we act and what we stand for as a brand.
British - Britishness anchors all that we do; we're inspired by its history and tradition, blending old and new to create something that's distinctly ours. Wherever we go in the world, we'll always stay true to our British roots.
Entrepreneurial - The business began with two friends taking a risk. That pioneering approach and commercial instinct remains. And we will retain it, however large we become.
Innovative - Creativity, and the desire to be leading edge, drives us. It makes our day jobs more exciting, and ensures that we keep inspiring our customers too.
Responsible - Integrity and decency is at our core; it's inherent in us to act properly and treat everyone, whether our people, our suppliers or our customers, with respect.
Excellence - It's not just about our high quality product: we believe in excellence in everything we do, it's that simple.
- Why are you "Fabulously British"?
Our registered trademark “Fabulously British” defines our inspiration: British heritage, style and culture.
We interpret these traditional starting points in our contemporary way, playing off the tensions that are created between old and new, formal and casual. This eccentric, dandyish British style is the essence of our Fabulously British concept, and is reflected across our brand: from our product and store design to our graphical output and events.
While we are now a global brand, we’ll always be true to our British DNA. And however large we become, we’ll be grounded by our roots in Salcombe, and be driven by our creative hub in London.
- Do you make your products in Britain?
'Made in Britain' is something we're passionate about and it's our ambition to open our own factory. Until then, we support British manufacturing as much as we can and are actively driving its resurgence.
In Somerset, we have launched an apprenticeship with Fox Brothers, to ensure that traditional weaving skills and techniques are preserved.
And in Wiltshire, we've sponsored our own flock of sheep with the aim of owning the entire process of production from the shearing of the sheep, to the spinning and weaving of the wool, through to the manufacture of the final products.
This is all part of our wanting to build a sustainable British supply chain, which values its history and skill base properly. We also forge strong relationships in Britain through our collaborations; including NPS shoes, Cordings and New Balance.
- Where else are your clothes made?
Mainly in Europe and the Far East. We live by our motto to provide the ‘highest quality goods’, so only use factories that live up to our exacting standards, wherever they are in the world.
We’re proud to be a Foundation Member of the Ethical Trading Initiative (ETI), where, together with other partners, we aim to improve the working lives of employees among our supplier base. All our suppliers have signed up to the ETI Code of Conduct, committing to provide workers with appropriate employment rights, working conditions and wages. We combine these ETI initiatives with our endeavours: we have our own sourcing office in Portugal which enables us to build productive and long lasting relationships with factories. And where we don’t have sourcing offices, we rarely use agents, instead working directly with factories. We conduct our own factory visits to ensure our ethical standard is being met, and also use independent auditors.
Transparency and integrity in our supply chain is something we’re passionate about and constantly aiming to improve.
- What is Jack Wills’ ethical stance?
Being responsible and respectful in everything we do is inherent in our brand DNA and culture, and has been since we began. Whether it’s developing great relationships with British manufacturing, advancing our ethical credentials amongst our supplier base or developing products to sell for charitable causes we believe in, we have a strong desire to do the right thing for our people and customers.
- And ecological stance?
We’re also mindful of our impact on the environment. The paper we use for our Handbooks is fully recyclable and biodegradable, and accredited by the European EcoLabel. It's made from wood sourced from sustainable forests and is also Elemental Chlorine Free (ECF). Our packaging is recyclable, too. Please do help us save paper by letting us know if you no longer want to receive the Handbook.
- Do you partner with any charities?
We applaud all charity efforts and would really like to help everyone, but generally we think it’s better to offer a significant amount of support to one cause, rather than a bit of support here and there to lots of different ones. We donate to a handful of charities each year via discreet donations and work closely with Malaria No More UK.
- Why Malaria No More UK?
The global goal to achieve near zero malaria deaths by 2015 really resonated with us. The disease currently claims the life of a child every minute. With each sale of our bracelet, we donate 100% of the profits to Malaria No More UK. From that, €5 is enough to buy, deliver and hang a mosquito net to protect a family in Africa from malaria.
We’re really pleased that we can involve our customers in making such a tangible difference to a global problem. Furthermore the bracelets are handmade in South Africa in partnership with the Relate Trust, a charity providing sustainable employment to those who would otherwise struggle to find work.